Terms of Service

Last updated: 23 June 2026

These Terms of Service govern your use of orlamart.com and any purchase you make from us. By using our website or placing an order, you agree to these terms.

1. About us

This website is operated by Orlamart. Throughout the site, the terms "we", "us", and "our" refer to Orlamart.

2. Products & pricing

All prices are shown in British Pounds (GBP) and include applicable taxes unless stated otherwise. We make every effort to display products and prices accurately, but we reserve the right to correct errors and to change prices at any time without notice.

3. Orders & acceptance

When you place an order, you'll receive a confirmation email. This confirms we've received your order but does not guarantee acceptance. We reserve the right to refuse or cancel any order, for example if a product is out of stock or a pricing error has occurred. If we cancel an order you've already paid for, we'll issue a full refund.

4. Payment

Payments are processed securely by Stripe. By submitting payment information, you confirm you are authorised to use the payment method provided.

5. Shipping

We offer free shipping on all UK orders. Delivery times are estimates and may vary. Risk of loss passes to you once the order is delivered to the address you provide.

6. Returns & refunds

Our returns are covered by our 30-day money-back guarantee. Please see our Refund & Returns Policy for full details.

7. Intellectual property

All content on this site — including text, images, logos, and product descriptions — is owned by or licensed to Orlamart and may not be reproduced without our permission.

8. Limitation of liability

To the fullest extent permitted by law, Orlamart is not liable for any indirect or consequential loss arising from your use of the site or products. Nothing in these terms excludes liability that cannot be excluded under applicable law, including your statutory consumer rights.

9. Governing law

These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of its courts.

10. Contact

Questions about these terms? Email us at contact@orlamart.com.