Privacy Policy

Last updated: 23 June 2026

Orlamart ("we", "us", "our") respects your privacy. This policy explains what personal data we collect, how we use it, and your rights.

1. Information we collect

• Order details — your name, email address, shipping address, and phone number (when provided).
• Payment information — processed securely by our payment provider (Stripe). We do not store your full card details on our servers.
• Account information — if you create an account, your login email and order history.
• Usage data — pages visited, device and browser type, and similar analytics, collected via cookies and tracking technologies.

2. Cookies & tracking

We use cookies and similar technologies to operate the store, remember your cart, measure traffic, and improve our marketing. This includes the Meta (Facebook) Pixel and Conversions API, which help us understand the performance of our ads, and Microsoft Clarity, which records anonymised session analytics (clicks, scrolls, and page interactions) to help us improve the site. You can control cookies through your browser settings.

3. How we use your data

• To process and deliver your orders
• To provide customer support and handle returns
• To manage your account and show your order history
• To measure and improve our website and advertising
• To comply with legal obligations

4. Who we share data with

We share data only as needed to run the store, including with:

• Stripe — payment processing
• Shipping & fulfilment partners — to deliver your order
• Wix — website hosting and store platform
• Meta — advertising measurement

We never sell your personal data.

5. Data retention

We keep your data only as long as necessary to fulfil the purposes described here, or as required by law (for example, tax and accounting records).

6. Your rights

Under UK/EU data protection law, you have the right to access, correct, or delete your personal data, and to object to certain processing. To exercise these rights, email us at contact@orlamart.com.

7. Security

We use industry-standard measures, including SSL encryption and a trusted payment processor, to protect your information. No method of transmission over the internet is 100% secure, but we work hard to safeguard your data.

8. Contact

For any privacy questions or requests, contact us at contact@orlamart.com.